This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
Last updated: November 2025
1. Who We Are
This privacy policy explains how Signature Health & Fitness LTD (“we”, “our”, “us”) collects, uses,
and protects your personal information.
Business name: Signature Health & Fitness LTD
Company number: 16738444
Address: Signature Health & Fitness, Middle Street, North Hykeham, Lincoln, Lincs, United
Kingdom, LN6 9QX
Website: www.signature.fit
Email: info@signature.fit
We are the Data Controller for the personal information we collect.
2. Information We Collect
We may collect and process the following personal data about you:
- Name, email address, phone number, and date of birth
- Health information (medical history, injuries, PAR-Q responses, health data, body metrics,
nutritional data, fitness goals, photos)
- Payment and billing information
- Communication records (emails, messages, or social media contact)
- Website usage data through cookies and analytics
3. How We Collect Your Data
We collect personal data in several ways, including:
- When you contact us via our website forms or social media
- When you register or book through the LegitFit Booking System or related platforms
- When you complete consultation or health screening forms
- When you communicate with us by email or phone
- When you visit our website (via cookies and Google Analytics)
4. How We Use Your Data
We use your information to:
- Manage bookings, memberships, and training sessions
- Process payments
- Communicate with you about your membership or services
- Assess your health, fitness, and goals for safe and effective programme design
- Track progress and results
- Send marketing updates (if you’ve opted in)
- Improve our website and client experience
5. Sharing Your Data
We only share your personal data with trusted third parties that help us operate our business.
These include:
- LegitFit – for bookings and membership management
- Members Hub and Kahunas – for programme delivery and communication
- Stripe – for secure payment processing
- Google Analytics – for website performance and insights
These providers only use your data in line with their own privacy policies and data protection
standards. We do not sell or share your data with any other organisations for marketing purposes.
6. Data Retention
We retain client data for six (6) years after your last training session or membership completion, in
line with insurance and legal obligations. After this period, your personal information will be securely
deleted or anonymised.
7. Data Security
We take data protection seriously and use:
- Secure, password-protected devices
- Encrypted and secure third-party platforms
- Restricted access to authorised personnel only
We regularly review our security measures to ensure your information remains safe.
8. Sensitive Health Information
Because we provide fitness and physiotherapy-related services, we may collect sensitive health
information such as medical history, injuries, and fitness data. We use this information only to
deliver safe, effective, and personalised services — never for marketing or any unrelated purpose.
9. Cookies and Analytics
Our website uses Google Analytics to understand how visitors use our site and to help us improve
our services. Cookies collect anonymous data such as your browser type, device, and pages
visited. You can manage or delete cookies in your browser settings at any time.
10. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Restrict or object to certain types of processing
- Withdraw consent (where applicable)
- Request a copy of your data in a portable format
If you wish to exercise any of these rights, please contact us at info@signature.fit.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at
www.ico.org.uk.
11. Changes to This PolicyWe may update this Privacy Policy occasionally to reflect changes in our services or legal
requirements. The latest version will always be available at www.signature.fit, with the most recent
update date shown at the top.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Signature Health & Fitness LTD
Middle Street, North Hykeham, Lincoln, Lincs, LN6 9QX
info@signature.fit
www.signature.fit